Sustainability

We actively reduce the climate impact of our data centers and IT services by focusing on energy efficiency, renewable electricity, and optimized infrastructure use. Our operations prioritize efficient cooling, virtualization, right sizing of capacity, and continuous improvement of data center performance metrics such as Power Usage Effectiveness (PUE). Where possible, waste heat from data centers is recovered and reused, for example in district heating systems or building heating solutions.

We have defined climate and environmental targets that focus on reducing greenhouse gas emissions, increasing renewable energy use, and improving energy efficiency. Our targets include both SBTi aligned near-term and net-zero ambitions covering scopes 1-3. We continue to use 100% renewable electricity and engage with suppliers to align them with science-based climate targets.

We measure greenhouse gas emissions related to our operations and customer services and report them on annual basis. Emissions tracking covers all scopes 1-3. For many customers, especially in the public sector, we provide annual reporting on service-related emissions and energy consumption, supporting transparency and follow-up during the contract period.

Energy efficiency and responsible lifecycle management are key criteria in our IT hardware selection and operations. We prioritize equipment that meets recognized standards such as Energy Star where available. We actively work to extend the useful life of hardware through maintenance, updates, reuse, and refurbishment, while ensuring that new purchases meet high energy efficiency requirements.

We apply circular economy principles throughout the IT equipment lifecycle. Devices are reused internally or through certified partners whenever possible. Equipment that reaches end of life is recycled or otherwise treated in accordance with EU and EEA waste legislation, including the WEEE Directive. We work with responsible recycling partners and ensure traceability and compatibility for the handling of electronic waste.

Responsible sourcing is an integral part of our procurement practices. We require key hardware manufacturers to have publicly available policies addressing conflict minerals and responsible mineral sourcing, including due diligence practices and supply chain controls. These requirements are aligned with international expectations and are reflected in our supplier agreements and sourcing criteria.

We are committed to respecting human rights and fair labor practices across our operations and supply chain. Our approach is aligned with the UN Global Compact, ILO core conventions, and the UN Guiding Principles on Business and Human Rights. Suppliers are required to comply with our Supplier Code of Conduct, which includes requirements on labor rights, non-discrimination, prohibition of forced and child labor, and ethical business conduct.  We monitor compliance with these aspects regularly through ESG surveys, supplier meetings and Dow Jones Sanction checks.

We conduct supplier due diligence and ongoing ESG risk assessments as part of our sourcing and supplier management processes. This includes supplier self-assessments, audits where applicable, follow up activities, and corrective actions when risks or gaps are identified. ESG performance and compliance are monitored continuously to support responsible sourcing and long-term improvement across the supply chain.

As part of our science‑based climate targets, supplier climate performance is a key consideration. We prioritise suppliers with SBTi‑aligned targets and actively engage with other suppliers to encourage alignment over time, particularly in high‑impact parts of our value chain.