Technological sustainability

Technology is at the core of Vivicta and delivering IT services in a sustainable and ethical way is fundamental for our business.

Technological Sustainability

Technology is at the core of Vivicta and delivering IT services in a sustainable and ethical way is fundamental for our business.

Relevant documents:

Information Security

Information Security is a core part of Vivicta's daily operations and long-term value creation. We are committed to protecting customer and employee data through secure services and robust internal practices, in line with applicable regulatory and industry standards.

Targets:

  • 100% competition rate of mandatory annual Security Awareness training
  • 100% Phishing Simulation Coverage

Vivicta conducts continuous monitoring of IT systems and cybersecurity risks. This is complemented by self-assessments aligned with ISAE 3402, supporting the evaluation and strengthening of our information security controls.

 

Ethical AI

Vivicta embraces an AI‑first mindset, recognizing artificial intelligence as a key enabler of both operational efficiency and customer value. AI is embedded across our operations and services, with a strong commitment to responsible and ethical use of technology.

Targets:

  • 100% of employees complete employee training on ethical AI annually
  • 100% of used AI systems reviewed for AI risk by 2030

All AI systems are classified in accordance with the EU AI Act and are assessed based on their risk and impact. To strengthen oversight, Vivicta has established an AI Forum to review AI systems and validate legal compliance and ethical use across the organization.

To support its customers in establishing effective AI governance, Vivicta is partnering with Saidot, a platform enabling AI governance that stays aligned with business objectives and evolving regulatory requirements.

 

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