Digital Experience Summit

Transforming the employee experience.

24.10.2024 / Oslo, Norway

On the 24th October Tietoevry Tech Services will be holding our premier Digital Experience Summit in Oslo. This event brings together our industry leading partners Kanari and Riverbed to discuss how embracing Digital Experience Management can revolutionize the experience of your employees.

By attending you will learn:

  • How to improve the employee and customer experience while increasing productivity;
  • Digital Workplace insights from industry experts and analysts;
  • Learnings from a Tietoevry Tech Services customer on the impact of embracing a User Experience Office on their organisation;
  • How to Reduce internal IT Cost (Smart Device Refresh, Software Optimisation, and more!);
  • How DEX can help achieve sustainability goals such as carbon footprint reduction, reduced power consumption and minimizing technology waste;
  • How Mobile DEX can support front line workers and positively impact the customer experience.

Don’t miss this opportunity to transform your workplace and elevate productivity — save the date now!

Agenda

12:00 – 13:00
Lunch
13:00 – 13:30
Introduction – Jon Anders Midthun & Torsten Granli
13:30 – 14:00
Market Insights / Do you DEX? – Bas Bremmer
14:00 – 15:15
Value Use Cases & Customer Benefits – Torsten Granli & Andreas Nyvold
15:15 - 15:45
Coffee Break & Chat
16:00 – 16:35
Way of Working
16:35 – 17:00
Why delivering superior DEX isn't a luxury-its a necessity - Dan Moss
17:00 - 19:00
Meet the Experts Q&A | Networking & finger food

Tietoevry Tech Services and Kanari Partnership:

Building an Intelligent Service Desk:

Speakers

Jon Anders Midthun
Head of Digital Workplace Services - Tietoevry Tech Services
Jon Anders, Head of Digital Workplace Services at Tietoevry Tech Services, excels in enhancing customer and user experience. He leverages cutting-edge technologies to drive business value and outcomes for clients, ensuring their needs are met with the highest standards of service and innovation.
Dan Moss
Technical Director of Alliances - Riverbed Technology
Dan helps Riverbed Alliance Partners to utilise Digital Experience Management (DEM) solutions to address their customers IT business challenges. He strives to ensure business outcomes are achieved that deliver the most value to the customer.
Bas Bremmer
Director of Strategic Alliances - Riverbed Technology
Through understanding business challenges, Bas works with Riverbed Alliance Partners to use technology to address and optimise the digital experience for their customers, leading to greater productivity and happier employees.
Torsten Granli
Senior Vice President - Kanari
SVP Delivery & Product Development @ Kanari and has spent more than a decade evolving Kanari’s offering within observability and Digital Employee Experience (DEX). His main focus is generating business value through thought leadership and data-driven approaches.
Andreas Nyvold
DEX Product owner - Kanari
DEX Product Owner responsible for developing and implementing solutions to improve the end-user experience for Kanari's clients. Andreas works closely with customers to understand their needs and adopts a data-driven approach to align Digital employee experience initiatives with business goals.
Byron Wilson
Service Owner for Workspace Analytics - TietoevryTech Services
Byron is the Service Owner for Workspace Analytics & Co-creator of the Tietoevry User Experience Office. Byron’s visionary leadership ensures that we stay ahead of the curve, promote continuous innovation & optimization, fostering a seamless and efficient digital workspace for all.

Contact us

Byron Wilson

Service Owner for Workspace Analytics, Vivicta

Speakers

Jon Anders Midthun

Head of Digital Workplace Services - Tietoevry Tech Services

Dan Moss

Technical Director of Alliances - Riverbed Technology

Bas Bremmer

Director of Strategic Alliances - Riverbed Technology

Torsten Granli

Senior Vice President - Kanari

Andreas Nyvold

DEX Product owner - Kanari

Byron Wilson

Service Owner for Workspace Analytics - TietoevryTech Services

Date and place

24.10.2024

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