Student Internship - Junior Service Desk Specialist with Dutch language

Do you want to earn some money while gaining experience in the IT world?
Are you fluent in English and Dutch?

If you’re a STUDENT looking to learn something new, this Service Desk Specialist position is a great opportunity to kick-start your career — and you can do it from the comfort of your home and only 20 hours a week!

At Vivicta, our customers are some of the most demanding IT users in the Nordic countries. Our mission is to provide them with reliable platforms, expertise, and services to ensure their systems are always available to end users.

What will you learn with us?

• Receive IT requests from customers via phone, chat, email, and our ticketing tool

• Help resolve incidents and customer requests

• Communicate with both technical teams and customers in English and Dutch

• Support your teammates by helping to distribute incoming requests

• Provide remote assistance to end users

• Investigate and diagnose end-user issues

What we expect:

• Fluent English and Dutch at B2 level or higher

• Good communication and expression skills

• Ability to work in a team

At Vivicta, we are dedicated to supporting your success on your individual career path, offering opportunities for professional growth. We foster a collaborative culture and partner with leading market vendors on engaging projects across industries.

Our flexible hybrid working model reflects our culture of trust which rooted into our daily operations. We prioritize a healthy work-life balance for our colleagues and embrace openness, curiosity, and continuous learning.

We encourage a mindset of adaptability, ensuring our people stay ahead of emerging trends to deliver innovative solutions and inspire our customers in a rapidly evolving digital landscape.

We conduct background checks for all final candidates, and some roles may require security clearance during hiring or later—always handled within local legislation and with care and confidentiality.

Vivicta is committed to diversity and welcomes applicants of all genders, ages, abilities, ethnicities, orientations, beliefs, and backgrounds. 

Vivicta declines calls from recruitment companies. 

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Tietoevry Tech Services is a leading transformation and managed services provider focusing on Nordic based customers across various industries. With our full scope of digital solutions, including applications, multi-cloud, data-driven services and security, we help businesses to thrive and keep the Nordic societies running. We are a global team of more than 7 000 experts representing over 50 nationalities, delivering services to our customers by combining global capabilities with Nordic proximity. Our annual revenue is approximately EUR 1 billion.

Learn more about us HERE!