ServiceNow Developer

You will be responsible for :

• Develop backend functionalities in ServiceNow using JavaScript (Business Rules, Script Includes, Flow Actions, Scheduled Jobs, Scripted REST APIs).

• Work with AI capabilities in ServiceNow (Now Assist, AI Search, intelligent routing, predictive models).

• Contribute to the development and enhancement of the Service Portal and Service Operations Workspace — integrating data, logic, and AI to deliver a modern and intuitive user experience.

• Design data structures, workflows, and automation across various modules (ITSM, GRC, SIR, ITAM or others depending on the project).

• Test, document, and deliver solutions with high quality, including active participation in code reviews.

• Collaborate with architects, analysts, and other team members in an agile environment.

• Explore new capabilities of the ServiceNow platform and bring ideas to improve existing solutions.

We expect you to have :

• Experience with any of following is advantage - Service Operation Workspace and/or Service Portals and/or AI Features in ServiceNow (AI Search, Now Assist, generative AI use cases).

• Hands-on experience developing on the ServiceNow platform (minimum 2 years) with a strong understanding of its capabilities.

• Knowledge of JavaScript (server-side scripting) and/or Angular JS is advantage

• Experience creating Script Includes, Business Rules, Flow Designer actions, and Scripted REST APIs.

• Ability to design scalable, maintainable, and cleanly written solutions.

• English proficiency sufficient for effective communication in an international team.

We offer:

• The contract is for an indefinite period of time. We count on you! ​​ Working on Shift system.

• Stay fit and fresh. In Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport.

• We'll support you when you're sick. For colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law.  

• 107 CZK meal allowance on top of your salary.  

• Educate yourself. We regularly organise and pay for IT courses, certifications, language training and personal development courses.  

• We contribute from 10 400 CZK per year. You name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.  

At Vivicta, we are dedicated to supporting your success on your individual career path, offering opportunities for professional growth. We foster a collaborative culture and partner with leading market vendors on engaging projects across industries.

Our flexible hybrid working model reflects our culture of trust which rooted into our daily operations. We prioritize a healthy work-life balance for our colleagues and embrace openness, curiosity, and continuous learning.

We encourage a mindset of adaptability, ensuring our people stay ahead of emerging trends to deliver innovative solutions and inspire our customers in a rapidly evolving digital landscape.

We conduct background checks for all final candidates, and some roles may require security clearance during hiring or later—always handled within local legislation and with care and confidentiality.

Vivicta is committed to diversity and welcomes applicants of all genders, ages, abilities, ethnicities, orientations, beliefs, and backgrounds. 

Vivicta declines calls from recruitment companies. 

#LI-IN1 #LI-Hybride

Tietoevry Tech Services is a leading transformation and managed services provider focusing on Nordic based customers across various industries. With our full scope of digital solutions, including applications, multi-cloud, data-driven services and security, we help businesses to thrive and keep the Nordic societies running. We are a global team of more than 7 000 experts representing over 50 nationalities, delivering services to our customers by combining global capabilities with Nordic proximity. Our annual revenue is approximately EUR 1 billion.

Learn more about us HERE!