Manufacturing modernization with Dynamics 365 and Agentic AI

Many Nordic manufacturers already have plenty of data, but it often sits in silos and manual processes where it can’t create real value. That’s why at Vivicta, we call the next step autonomous transformation: moving from basic automation to AIdriven processes that can act, adapt, and optimize in real time. 

By combining deep Nordic expertise with global delivery, we support manufacturers in moving from legacy systems to a futureready digital core based on Dynamics 365 and Agentic AI. 

Build a Dynamics 365 digital core for modern manufacturing 

A modern manufacturing digital core needs to be standardized enough to be maintainable  and flexible enough to differentiate. 

We help manufacturers transform their business with Dynamics 365 Finance & Supply Chain Management (F&SCM) as the standardized core, extended with Power Platform and Azure to meet specific industry needs.  

As a Microsoft Inner Circle member and a qualified FastTrack for Dynamics 365 partner, Vivicta provides a structured framework that reduces project risks and accelerates ROI. Our approach focuses on:  

• Agility and efficiency: Moving away from manual entry toward automated workflows – improving cycle times, consistency, and data quality across core processes.  

• Nordic proximity, global scale: Experts across Norway, Sweden, and Finland, supported by our global nearshore centers, enabling 24/7 support and scalable delivery models.  

• Standardization first: Keeping the manufacturing ERP core as standard as possible for longterm maintainability, while applying AI where it creates real competitive differentiation and operational efficiency.  

From AI assistance to autonomous AI agents in manufacturing ERP 

Many organizations start with AI “chat” that helps employees find information faster. But the next era is Agentic AI: autonomous agents that execute complex business logic and workflows – including actions inside ERP – with minimal manual intervention.  

Agentic AI in manufacturing means your systems don’t just recommend what to do. They can do it: interpret signals, apply rules, update ERP, and notify stakeholders – all while keeping humans in control of governance and exceptions. 

In manufacturing and supply chain, we are deploying agents to solve high-value, high-frequency problems: 

1) Automated certification extractor (material certificates) 

This AI agent automatically monitors emails for vendor material certificates (such as metal certs), reads the data using Natural Language Processing (NLP), and populates item attributes directly into Dynamics 365. 
Why it matters: Removes a major manual bottleneck, improves data accuracy, and speeds up downstream quality and availability decisions.  

2) AI-driven inventory optimization 

Acting as a continuous diagnostic layer, this AI agent identifies stagnant or slowmoving stock, and it doesn’t stop at reporting. It can trigger recovery strategies like smart bundling, dynamic discounting, or interwarehouse transfers. 
Why it matters: Helps reduce working capital tied in inventory and increases supply chain responsiveness.  

3) Digital product passport automation (ESPR readiness) 

To meet EU ESPR compliance needs, this AI agent orchestrates fragmented data from ERP, PLM, and sustainability databases to automatically generate regulatorycompliant digital records. 
Why it matters: Speeds up compliance readiness and reduces manual data chasing across systems.  

4) Purchase Order (PO) update agent 

When a supplier emails a delivery delay, this AI agent reads the notification, identifies impacted sales orders, updates delivery dates in Dynamics 365, and notifies stakeholders automatically. 
Why it matters: Improves customer promise reliability and reduces firefighting across procurement, planning, and customer service.  

Proven impact with Dynamics 365: manufacturing customer cases 

Our methodology is backed by decades of partnership with industry leaders modernizing their operations.  

Wibax 

We guided Wibax through a critical migration from an outdated ERP to Dynamics 365 Cloud to optimize their supply chain and improve sustainability through datadriven manufacturing decisions. 
Impact focus: Modern cloud ERP foundation for better supply chain visibility and sustainability decisionmaking.  

A large Nordic manufacturing company 

By modernizing their ERP and CRM systems, we helped the customer move away from manual processes and payment tracking challenges, significantly improving their financial overview. 
Impact focus: Less manual work, stronger financial control, improved transparency.  

PMC Hydraulics 

We delivered a rapid turnkey cloud transformation, migrating global operations to Dynamics 365 in eight months. By harmonizing processes across five countries and sticking to a “standard first” approach, PMC achieved a 20–30% reduction in total cost of ownership (TCO) and improved data reliability. 
Impact focus: Faster timetovalue, lower TCO, harmonized global processes, better data trust.  

Cloudifying ERP with PMC Hydraulics Group 

Read the full customer story on Microsoft: How PMC Hydraulics Group migrated to the cloud with Dynamics 365.  

Start your autonomous manufacturing journey 

The path toward autonomous manufacturing starts with a clear vision, and a partner who understands both technology and industrial reality.  

Whether you are: 

• Modernizing from AX or NAV, or 

• Extending an existing Dynamics 365 environment with Agentic AI,  

Vivicta helps you turn complexity into capability and data into action through a standardized digital core and practical AI agents that automate real ERP and supply chain workflows.   

Two easy ways to begin: 

1. Digital Core Assessment: identify where standardization and process harmonization will unlock the fastest ROI.  

1. AI Agent Workshop: select 1–2 highvalue processes (like certificates, PO updates, inventory) and define a safe, governed path to deployment.