IT support technican

Do you have a genuine interest in IT and helping people? Do you want to be a part of a team where we continuously learn from each other? We are looking for an Onsite IT support technician to our office in Stockholm, Solna! 

When joining Vivicta as an onsite IT support technican:

You will provide onsite IT support to our internal employees, ensuring smooth operations and great user experience. Your daily work will include:

• Installing, configuring, and maintaining hardware and software issues.

• Troubleshooting and resolving technical hardware, software & network issues.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Providing first-line support to end-users.
• Managing user accounts, permissions, and access rights.
• Maintaining and updating IT documentation.
• Ensuring security protocols are followed (e.g., antivirus, firewalls, company policies).
• Supporting peripheral devices (printers, scanners, VoIP phones).
• Coordinating with remote teams or vendors for escalated issues.

Who we are looking for:

• You are fluent in Swedish and English
• Technical Proficiency: Strong knowledge of operating systems (Windows, macOS, Linux), networking basics (TCP/IP, DNS, DHCP), and hardware components.
• Experience with the following types of software: Service Now, Azure/Intune, Absolute, Apple Business Manager, Microsoft products.
• Problem-Solving: Ability to diagnose and resolve issues efficiently.
• Customer Service: Clear communication, patience, and professionalism when dealing with users.
• Time Management: Prioritizing tasks and managing multiple issues simultaneously.
   

We offer you:

We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge. 

Did we get you inspired?  

We look forward to your application! 
Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. If you have any questions regarding this role, please contact hiring manager Kateřina Badziurova, katerina.badziurova@vivicta.com.
 

Hope to hear from you soon!  

Location: Stockholm, Solna

We perform background checks on all final candidates.  

Vivicta declines calls from recruitment companies. 

Tietoevry Tech Services is a leading transformation and managed services provider focusing on Nordic based customers across various industries. With our full scope of digital solutions, including applications, multi-cloud, data-driven services and security, we help businesses to thrive and keep the Nordic societies running. We are a global team of more than 7 000 experts representing over 50 nationalities, delivering services to our customers by combining global capabilities with Nordic proximity. Our annual revenue is approximately EUR 1 billion.

Learn more about us HERE!