16 March 2026
Vivicta has become a Microsoft Frontier Firm, reflecting its AI-first approach and leadership in advancing human–agent collaboration and the scalable AI operations. This positions Vivicta as the Nordic leader in AI-driven productivity, operational excellence, and business modernization. With its first-hand experience, Vivicta helps its customers to adopt AI faster and deliver AI benefits at scale.
The Frontier Firm concept by Microsoft enables organizations to deploy AI at scale and integrate intelligent agents into their ways of working.
“Vivicta is among the first Nordic companies to reach the maturity needed to be recognized as a Frontier Firm. Their practical commitment to AI driven transformation, M365 Copilot adoption, and human–AI teaming shows what the future of work looks like. We’re excited to work with Vivicta as they help organizations across the region turn AI into real results,” says Regina Murray, General Manager, Enterprise Partner Solutions, Europe North from Microsoft.
Regina Murray, Satu Kiiskinen and Tarja Jernström.
What this means for Vivicta
'Becoming a Microsoft Frontier Firm is an important milestone for Vivicta. It shows our commitment to bringing AI into how we work, operate and innovate with our customers. This means that we are reshaping our ways of working so that people can focus on the work that truly matters, supported by smart agents and AI-driven processes. We're proud to contribute to this transformation in the Nordics and to help our customers achieve true business outcomes with AI," says Satu Kiiskinen, CEO of Vivicta.
This milestone reinforces Vivicta’s strategy to become an AI-driven transformation leader. Key components of the company’s AI journey include:
- Human with assistant: -wide AI skilling for employees enabled by Microsoft 365 Copilot deployment and skilling at scale.
- Human-agent teams: Deep integration of agents into core processes, supported by Microsoft’s Copilot Go program, Microsoft Foundry, and advanced agent capabilities.
- Human-led, agent-operated operations: Vivicta is witnessing concrete business value on embedding AI into customer service, sales, development and variety of other functions.
These elements position Vivicta to operate as a modern, AI native organization where human-agent collaboration, and continuous improvement drive both productivity gains and new customer value.
What this means for Vivicta’s customers
For customers across industries, Vivicta’s Frontier Firm status translates into:
- Access to the latest Microsoft AI technologies, with Vivicta serving as an early adopter partner capable of bringing new capabilities to customers first.
- Stronger outcomes with faster time-to-value through AI enhanced delivery, automation, and agent supported processes.
- Higher reliability and quality, as intelligent agents handle repetitive processes and enable teams to focus on strategy, creativity, and innovation.
As industries shift toward AI native operations, organizations will increasingly rely on partners who can bring both expertise and practical experience in scaling AI. Vivicta’s advancement as a Frontier Firm signals its readiness to lead Nordic customers through that transformation.
For more information, please contact Vivicta’s news desk: News@vivicta.com , tel: +358 40 704 1411
Vivicta is a trusted Nordic transformation partner making  everyday easier through technology. In a world of constant change, we are with our customers, helping unlock new digital opportunities and elevate their business. We provide fit-for-purpose digital solutions to accelerate customers’ transformation. Our 7000+ experts globally drive end-to-end excellence across Data, Automation & AI, Cloud & Infrastructure, ERP & Applications, and Digital Security. With a get-it-done attitude, we commit to deliver elevated impact.
AI FOR OUTCOMES
Vivicta enables enterprise AI at scale, helping organizations turn AI ambitions into business outcomes. We support our customers in moving beyond pilots to make AI a core business capability, embedded into decision-making, operating models and workflows, to drive productivity, efficiency, and sustainable value.
Through our proven end-to-end AI framework and deep Nordic expertise in responsible, secure digital services and solutions, we help organizations adopt AI with confidence. Supported by a strong partner ecosystem, we apply AI where it creates real value. Responsibly, at scale, and with lasting business impact.
www.vivicta.com